bn99's Terms & Conditions — the foundation of your secure experience

bn99 is an online casino and betting platform that provides entertainment gaming services for Bangladeshi users. These terms and conditions form a legal agreement between you and bn99.

In this document, "we", "our", or "platform" refers to bn99, and "you", "user", or "member" refers to any person who uses bn99's services.

We reserve the right to change these terms and conditions at any time. If you continue to use the platform after a change, you will automatically be considered to have accepted the new terms and conditions. It is therefore recommended that you check this page regularly.

In the event of a dispute, bn99's decision will be considered final and binding, unless clearly stated otherwise.

2.1 Age Limit & Eligibility Requirements

To open an account at bn99, users must meet the following requirements:

• Must be at least 21 years of age (for users aged 21 or older only).
• Must provide accurate personal identity and information.
• Each person may only create one account.
• Must not be prohibited from gaming for personal or professional reasons.

2.2 Account Security

You are solely responsible for keeping your account login information completely confidential. Do not share your password or account details with any third party. Report any unauthorized access to your account to our support team immediately.

2.3 Account Verification

To ensure security, bn99 may at any time request supporting documents for identity verification. If the correct documents are not provided, the account may be temporarily suspended.

The rules relating to financial transactions at bn99 are described in detail below. We only support the payment methods listed below.

3.1 Deposit Rules

Funds you deposit must come only from your own verified payment account. Deposits from third-party accounts are strictly prohibited. If any unusual transaction is detected, bn99 reserves the right to investigate that account.

3.2 Withdrawal Rules

Any active bonus wagering requirements must be met before submitting a withdrawal request. bn99 may put a withdrawal on hold if fraudulent or suspicious activity is found.

3.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). No currency exchange option is currently available.

bn99 offers various types of bonuses and promotions. The terms described below must be strictly followed when using these offers.

4.1 Welcome Bonus

A 120% bonus is available on your first deposit at bn99, up to a maximum of ৳5,000. For example: if you deposit ৳1,000, you will receive a ৳1,200 bonus and your total balance will be ৳2,200. If you deposit ৳10,000, the bonus will be ৳5,000 (maximum limit) and the total balance will be ৳15,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25x, applied only to the bonus amount — not the deposit.

For example: ৳1,200 bonus × 25 = a total of ৳30,000 must be wagered before the bonus winnings can be withdrawn.

4.3 General Bonus Terms

• A user may claim a bonus only once.
• Claiming a bonus on multiple accounts from the same household or the same device is prohibited.
• Bonus promotion terms may change at any time.
• If a withdrawal is requested without meeting the wagering requirement, the bonus may be cancelled.
• If you fail to apply a bonus code or offer, contact bn99 support.

4.4 VIP Program

bn99's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. A weekly cashback benefit is provided at each tier. The cashback rates by tier are as follows:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.3% weekly cashback
• Gold — up to 0.5% weekly cashback
• Platinum — up to 0.6% weekly cashback
• Diamond — up to 0.8% weekly cashback

Active and regular players naturally have the opportunity to advance to higher tiers. Details of VIP benefits can be found on the bn99 Casino page.

bn99 is committed to ensuring a safe and fair gaming environment. All players must follow the code of conduct below.

5.1 Fair Play Policy

bn99 operates on a fair play policy. The use of any fraudulent strategy, software, or method is strictly prohibited. Game outcomes are determined by a certified random number generator (RNG) process.

5.2 Prohibited Activities

• Creating multiple accounts for the purpose of misusing bonuses.
• Using third-party software to influence game outcomes.
• Harassing or threatening other players.
• Using the platform for any illegal money laundering purposes.
• Falsely impersonating a bn99 employee or another member.
• Attempting to exploit system vulnerabilities or errors for unauthorized gain.

5.3 Sports Betting Rules

bn99's sports betting section offers the opportunity to bet on cricket (including BPL, T20 World Cup, and IPL), football, kabaddi, and other popular sports. Keep the following in mind when participating in betting:

• Once a bet is confirmed, it cannot be changed or cancelled unless bn99 specifically provides that option.
• If an event is cancelled or postponed, the bet amount will be refunded in accordance with bn99's rules.
• Bet amounts on any event linked to match-fixing may be forfeited.

bn99 reserves the right to temporarily suspend or permanently close any account in the situations described below.

6.1 Grounds for Suspension

• Violation of any provision of these terms and conditions.
• Registration with false or incomplete information.
• Misuse of the bonus system or fraudulent activity.
• Failure to cooperate with account verification.
• Suspicious financial activity.

6.2 Account Closure at the User's Own Request

If you wish to close your account yourself, please notify the support team in writing. You will be given the opportunity to withdraw any outstanding balance before the account is closed.

6.3 Voluntary Break

As part of responsible gaming, users may take a break from their account for a set period of time. For more details, please see our Responsible Gaming page.

bn99 prioritizes the protection of your personal information. We use SSL encryption technology to keep all data secure.

7.1 Data Collection & Use

Information provided during your registration and transactions will only be used to improve services, verify identity, and fulfil legal requirements. We do not sell your information to any third party.

7.2 Cookie Policy

Cookies are used on the bn99 website to help improve your browsing experience. Detailed information about cookies can be found on our Privacy Policy page.

7.3 Data Sharing

We may share your information with third parties in the following cases:

• To comply with lawful instructions from law enforcement agencies.
• When necessary to complete transactions with payment processing partners.
• For the purpose of fraud prevention and ensuring security.

bn99 provides customer service seven days a week, twenty-four hours a day. Our support team is able to assist in both Bengali and English.

8.1 Support Channels

• 24/7 Live Chat — the fastest way to get immediate assistance.
• Email Support: [email protected] — for detailed inquiries or complaints.

8.2 Complaints Process

For any complaint or dispute, please contact our support team first. We take every complaint seriously and work toward a fair resolution. When submitting a complaint, provide your account details and a full description of the incident.

As an entertainment platform, bn99 accepts limited liability in the following areas.

9.1 Technical Issues

bn99 is not responsible for any loss caused by internet disconnection, server downtime, or technical errors by third parties. However, we always strive to ensure uninterrupted service on the platform.

9.2 Gaming Losses

Online gaming carries financial risk. bn99 is not responsible for money lost through gaming. Never bet beyond your means, and please play responsibly.

9.3 Third-Party Game Providers

bn99 offers games from various international game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and Ezugi. The technical operation of these games is the responsibility of the respective game providers.

All content on the bn99 platform — logos, designs, text, graphics, software, and other materials — is intellectual property owned by or licensed to bn99.

Users may not copy, reproduce, modify, or commercially use any content from the platform. Use of bn99's trademarks or brand name without written permission from bn99 is prohibited.

bn99 believes in responsible gaming. Our goal is to provide players with a safe and enjoyable gaming experience.

• Every player will have the opportunity to set their own limits.
• If a player encounters gaming problems, they will have the option to take a voluntary break.
• Only those aged 21 or above may use the platform.
• If excessive gaming behavior is identified, bn99 will arrange support.

For more information on responsible gaming, please visit our Responsible Gaming page.

12.1 Severability

If any part of these terms and conditions is found to be invalid or unenforceable, the remaining parts will remain fully in effect.

12.2 Language

These terms and conditions are published in Bengali. In the event of any difference between the Bengali version and a version in another language, the Bengali version will take precedence.

12.3 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the entire agreement between you and bn99, and supersede any prior oral or written agreements.

12.4 Contact

If you have any questions or feedback about these terms and conditions, please contact us: [email protected]