Play responsibly on bn99 — stay safe and stay aware
bn99 believes gaming should be a source of fun — not stress or problems. We are always here to help you keep your gaming habits in check.
Why is responsible gaming important?
Online gaming is a popular form of entertainment for millions of people in Bangladesh. But like any recreational activity, it stays healthy only when enjoyed in a controlled and mindful way. At bn99, we place the safety of our users as our highest priority.
When gaming crosses the line from entertainment into addiction, it can have a deep impact on personal, family, and financial life. At bn99, we have created an environment where every player can set their own limits and seek help when needed.
Responsible gaming is not just about protecting yourself — it is a commitment to playing with a healthy mindset. We want every one of our users to play with enjoyment and to properly fulfil the other important responsibilities in their life.
bn99's Safety Tools
To help you control your own gaming experience, we provide you with several powerful tools.
Set Deposit Limits
You can set a maximum amount you are allowed to deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and a waiting period applies if you wish to increase it.
Time Limits & Session Controls
Set how long you play in a single session. You will be automatically alerted when your set time is up. Taking regular breaks is important for building healthy gaming habits.
Temporary Break (Cooling-Off)
If you feel you need a break, you can temporarily close your account for a set period. Choose a time-out ranging from 24 hours to several weeks.
Voluntary Exclusion (Self-Exclusion)
If gaming becomes a problem, you can apply for long-term self-exclusion. During this period your account will be completely inactive and no login will be possible.
Gaming History Review
View your complete gaming and transaction history. Knowing how much time and money you have spent makes it easier to make informed decisions and evaluate your own habits.
24/7 Support Team
bn99's support team is available 24 hours a day, 7 days a week. Reach out via live chat or email — assistance is available in both Bengali and English.
Assess Yourself
The questions below will help you think honestly about your gaming habits. If the answer to several of them is "yes", consider seeking help.
Remember
- Gaming is a form of entertainment — not a source of income
- Do not play more in an attempt to recover money you have lost
- Never play with borrowed money or by dipping into your savings
- Do not make gaming decisions under the influence of alcohol or drugs
Self-Assessment Questionnaire
- Are you spending more money on gaming than your budget allows?
- After a loss, are you placing bigger bets to try to recover what you lost?
- Are you hiding your gaming habits from family or friends?
- Do you want to stop gaming but find you cannot?
- Is your work, studies, or family responsibilities suffering because of gaming?
- Are you borrowing money or selling things to fund your gaming?
- Do you feel restless, anxious, or depressed when you are not gaming?
Setting Limits & Ways to Stay in Control
bn99 gives you four main ways to control your gaming.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Reducing a limit takes effect immediately; a request to increase it requires a 7-day waiting period.
Loss Limit
Set a cap on how much you can lose within a given period. Once the limit is reached, gaming will automatically stop.
Time-Out
Take a temporary break from 24 hours up to 90 days. During this time logging in and placing bets will not be possible, but existing withdrawals can still be accessed.
Permanent Self-Exclusion
If you want to close your account for the long term or permanently, contact the support team. Once this decision takes effect, the account cannot be reopened before the set period ends.
Protection of Minors
bn99 strictly prohibits anyone under the age of 21 from using the platform. Age is verified at registration and identity documents may be requested if needed. If there are minor members in your household, please ensure your device and account are password-protected and kept out of their reach.
If there are children at home, parental control software should be used. If your child has accessed this platform in any way, contact [email protected] immediately.
Top Tips for Healthy Gaming Habits
Responsible gaming starts with the right mindset. Set a fixed budget before you play and do not go beyond it. Remember, gaming is entertainment — it is not a reliable source of income.
Keep track of your time. Use a timer on your phone or computer so you do not play longer than intended. Take at least a 10–15 minute break every hour — get up, drink some water, take a walk.
While playing on bn99, always put your personal and professional responsibilities first. Spending time with family, focusing on work, and taking care of your health — these should never be neglected for gaming.
Do not use gaming to escape stress, loneliness, or depression. In that state, gaming can make problems worse. If needed, reach out to someone close to you or a professional counsellor.
Placing bigger bets out of anger or frustration after a loss — known as "tilting" — is a key sign of a gaming problem. If this happens, stop immediately and take a break. bn99 gives you the option to take a time-out at that very moment.
Now is the Right Time to Seek Help
You are not alone in dealing with gaming problems — bn99's support team is always here for you.
Contact bn99 Support
For mental health issues related to gaming, seeking help from a professional counsellor is the most effective step. Contact your nearest hospital or mental health centre.
Responsible Gaming FAQs
Enjoy bn99's Top Games Responsibly
bn99 is always here for you when you want to play in a safe environment. From cricket betting to slots — enjoy everything responsibly.